Warning: Table './mypetpee_mpp3/cache_page' is marked as crashed and last (automatic?) repair failed query: SELECT data, created, headers, expire, serialized FROM cache_page WHERE cid = 'http://mypetpeeves.com/rant/23605' in /home/mypetpee/domains/mypetpeeves.com/html/includes/database.mysqli.inc on line 134

Warning: Cannot modify header information - headers already sent by (output started at /home/mypetpee/domains/mypetpeeves.com/html/includes/database.mysqli.inc:134) in /home/mypetpee/domains/mypetpeeves.com/html/includes/bootstrap.inc on line 729

Warning: Cannot modify header information - headers already sent by (output started at /home/mypetpee/domains/mypetpeeves.com/html/includes/database.mysqli.inc:134) in /home/mypetpee/domains/mypetpeeves.com/html/includes/bootstrap.inc on line 730

Warning: Cannot modify header information - headers already sent by (output started at /home/mypetpee/domains/mypetpeeves.com/html/includes/database.mysqli.inc:134) in /home/mypetpee/domains/mypetpeeves.com/html/includes/bootstrap.inc on line 731

Warning: Cannot modify header information - headers already sent by (output started at /home/mypetpee/domains/mypetpeeves.com/html/includes/database.mysqli.inc:134) in /home/mypetpee/domains/mypetpeeves.com/html/includes/bootstrap.inc on line 732
How's This for Customer Service | MyPetPeeves.com

How's This for Customer Service

I was watching Dr Phil yesterday, he had this woman who did the greatest thing EVER!

This woman, 70 years old, and her husband had called Comcast to get the Triple Play (Tv, Net, and phone), well the service man was supposed to show one day and didn't. She called the service line and complained, the next day the tech did come, after he left they discovered the phone service didn't work.

Being that they had no phone, she and her husband had to go to the local Comcast office to get things worked out. The customer service rep was very rude and ended up making them wait in the lobby for TWO hours, finally the old lady asked when they were going to be helped, she was told the person who needed to help her went home an hour ago!

The woman and her husband left the office PO'ed and vowed to come back the next day till they got what they paid for. The next day before they left for the Comcast the lady paid a visit to the basment to bring a friend along for the trip. They once again arrived to the office and were treated badly, the lady at the window was as rude as she was the day before. Customer service once again "asked" them to wait in the lobby for help, well the old lady wasn't taking that and refused to wait any longer.  The woman waiting on her had the audacity to answer the phone while talking to her, so the old lady took out her friend (a hammer) out of her purse and smashed the phone then every other piece of equipment in the office.  When the tough old bird was done she responded to Comcast by saying "I don't have any service and now you don't either!"

I'm willing to bet that if more of us did this alot of companies would improve customer service in a big F'ing hurry! The moral of the story? Don't mess with a 70 year old woman with a hammer!

Comments

It pisses me off when ...

It pisses me off when people are so disrespectful to old people. I applaud her for smashing the phone. Hopefully Time Warner or some other cable provider will hear this story and hook her up.

Good for her!! If they ...

Good for her!! If they don't wanna listen..MAKE EM LISTEN!!

go granny, it's your ...

go granny, it's your birthday, go granny, get busy!!!

I've heard this before, ...

I've heard this before, but I have to admit that I've been tempted to do this very thing at times!

Yeah Comcast has got a ...

Yeah Comcast has got a real mess up here! Raising rates, constant channel shifting, court injunctions blocking moving channels, and poor equipment are all making people go satellite.

Where is this woman? I ...

Where is this woman? I want to go meet her and shake her hand, even give her a big hug. I'm serious. I hope it's not too far. If it's only a day or two drive it'd be well worth it though. Comcast is so nasty and horrible and wretched. Anyone who pays them a single cent ought to be whipped for contributing to the devil. Just look at what they drove this old woman to do. Does ANYONE think she is like that to ANYONE else? Comcast is about the only one that could drive someone to that. They nearly did it to me but I didn't have the guts of that old woman. Who else among us did but wanted to? Most any of us who were ever victimized by that putrid company.

haha, you got someone ...

haha, you got someone fired!! thats awesome!